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All Clear



System under maintenance. Offline or reduced functionality

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Maintenance planned. See notes below.

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System operating under reduced capacity/performance.

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System offline

mPulse - Service Degradation - Resolved

by Community Manager ‎03-22-2017 04:55 PM - edited ‎03-22-2017 05:07 PM

17:07 PDT March 22: mPulse - Service Degradation - Resolved

We've determined that this issue ended at 5:04pm PDT; no beacon data was lost, and mPulse is now responding normally to requests.

 

16:55 PDT March 22: mPulse - Service Degradation

We are experiencing an issue with our UI/API that started at 4:34pm PDT; some customers may have experienced issues when opening up Dashboards or making API calls - data may not be returned correctly.  We are investigating.

mPulse - Service Degradation - Resolved

by Community Manager ‎03-18-2017 08:20 PM - edited ‎03-18-2017 08:41 PM

20:39 PDT March 18: mPulse - Service Degradation - Resolved

We've determined that this issue ended at 8:11pm PDT; no beacon data was lost, and mPulse is now responding normally to requests.

 

20:20 PDT March 18: mPulse - Service Degradation

We are experiencing an issue with our UI/API that started at 7:46pm PDT; some customers may have experienced issues when opening up Dashboards or making API calls - data may not be returned correctly.  We are investigating.

Try Maintenance Completed

by Community Manager ‎03-16-2017 07:45 PM - edited ‎03-17-2017 10:46 AM

10:45 PDT March 17: TryMaintenance Completed

Back to normal

 

9:05 PDT March 17: Try Maintenance Started

Customers will not be able to access 'try.soasta.com' during the maintenance window.

 

9:00 PDT March 17 – 11:00 PDT March 17: Try Maintenance Planned

We will be upgrading Try to the latest SOASTA release. Customers will not be able to access Try during the maintenance window. Any tests that are currently running will end. We recommend that you save all work, stop any running test and log out of Try prior to the maintenance window. During the window, we'll update this thread with status updates.

mPulse - Minor Maintenance Complete

by Community Manager ‎03-16-2017 12:38 PM - edited ‎03-17-2017 10:39 PM

22:39 PDT March 17: mPulse Maintenance Complete

We have completed our maintenance, and mPulse is operating normally at this time.

 

19:01 PDT March 17: mPulse Maintenance In Progress

We are now starting tonight's maintenance.

 

19:00 PDT - 23:00 PDT March 17: mPulse Maintenance Planned

The system will remain online, during this window, we will be deploying hotfixes to our mPulse UI/API and beacon collection systems. There may be a brief interruption in realtime dashboard updates during the deployment of the hotfixes.

mPulse - Minor Maintenance Complete

by Community Manager ‎03-13-2017 10:32 AM - edited ‎03-14-2017 09:49 PM

21:49 PDT March 14: mPulse Maintenance Complete

We have completed our maintenance, and mPulse is functioning normally at this time.

 

21:13 PDT March 14: mPulse Maintenance In Progress

We experienced a problem during our work that may have caused dashboards to time out with errors, between 20:48 PDT and 21:08 PDT; the system has recovered and dashboards are loading again at this time.

 

19:02 PDT March 14: mPulse Maintenance In Progress

We are starting our maintenance now.

 

19:00 PDT - 22:00 PDT March 14: mPulse Maintenance Planned

The system will remain online, during this window, we will be deploying hotfixes to our mPulse UI/API and beacon processing systems. There may be a brief interruption in realtime dashboard updates during the deployment of the hotfixes.

mPulse - Minor Maintenance Complete

by Community Manager ‎03-12-2017 10:06 PM - edited ‎03-12-2017 10:28 PM

22:28 PDT March 12: mPulse Maintenance Complete

We have completed our restart, and mPulse is working normally at this time.

 

22:10 PDT March 12: mPulse Maintenance In Progress

We are executing our system restart now.


22:05 PDT - 22:30 PDT March 12: mPulse Maintenance Planned

The system will remain online, during this window, we will be restarting one of our mPulse 58 beacon processing systems to resolve an issue with our API that is affecting a few customers.  There may be a brief interruption in realtime dashboard updates as the systems are restarted.  We apologize for the short notice - this restart is to fix an issue that is degrading service for a few customers.